We have Technical Support requirements at the centre in Bangalore, details of which are given below:
Job Title: Technical Support Engineers
Experience: 0-3 years
Job Description:
* Technical Support (Voice-based):
* Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones
* Take calls from Global customers and initiate the right response to them, positively and professionally
* Deal with a wide range of products using a powerful information database
* Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
* Willing to work in rotational shifts
Eligibility: Graduate or Post-graduate in any discipline
Experience: 0-3 years of experience(BPO/Non BPO/KPO/etc)
Undgergraduates also eligible (minimum experience should be 3 years)
Walk-in Date: April 20, 2011 (Wednesday)
Timings: 09.30am to 04.00pm
Venue:
LAKSHYA Towers
5th Floor, #16(old No. 309/2), OPP: P.M.R Hall, 5th Block, K H B Colony, KORAMANGALA
BANGALORE–560034
Phone Number: 080 40981841
Please ensure that you carry the mandatory documents mentioned below for this Walk-in-Interviews:
# 10th, 12th and all the degree marks cards(original)
# Resume (Ensure that your Full Name is on it)
# 2 copies of recent passport sized photographs
# Proof of date of birth
# Degree Certificate/ Provisional Degree Certificate(original)
# Photo ID (Passport, Driving license, Election ID Card)
# Offer letter/Revised offer letter/Pay slips (in case of experienced candidates)
What we have for you!
You can look forward to a fulfilling and enriching career with HP. At HP, we encourage employees (after a minimum of 18 months in the current roles) to explore career opportunities across different business units, customer segments and functional roles within HP itself.
Thanks & regards,
HR-Stafg Team